« Back Terms & Conditions Dated February – 2009. 01


Freudian Kicks ships worldwide. We accept Visa and Mastercard. Shipping is insured and comes with a tracking number. Orders can be returned within 14 days after delivery. Further details are listed below, for other inquires email: webshop@freudiankicks.com

Shipping cost* and delivery time

DestinationCostDelivery Time
NorwayNOK 79 (app €9)1-5   Days
Nordic countriesNOK 100 (app €14)3-6   Days
EuropeNOK 160 (app €20)3-9   Days
The rest of the worldNOK 160 (app € 22)5-15 Days

*International customers please note that in some cases you might be subjected to customs or import taxes when ordering
from Freudian Kicks. Please check with your local customs office for your local rules and regulations.

Accepted Payment

Freudian Kicks accepts Visa and Mastercard

Currency


The currency rates are app:

100 NOK   120,00SEK
100 NOK     96,00DKK
100 NOK     13EURO
100 NOK     11,00GBP
100 NOK     17,00USD
100 NOK 1350JPY

 

Returns Policy

We guarantee to refund any item you are not completely happy with, when you return it to us in saleable condition,
within 14 days from delivery. All return costs are covered by the customer.
The original shipping cost is subtracted from your refund. If you place an order and refuse the package when it arrives,
you have to cover the expense of shipping it back to us too.
When we have received the item and approved the return, your refund will be credited to the same card/account you used for payment.

Shoes must be returned in original box! Underwear is non-returnable!

Faulty Goods

All shipments are insured. It is important that you notify the carrier or postal worker if you spot defects upon delivery.
If you receive faulty goods contact our staff at webshop@freudiankicks.com or call +47 4782 4327 (GMT+1)
Have your order number ready or paste it into the subject headline!

Ship the faulty item back to us together with the return form. Also include a receipt of the shipment cost so we can reimburse you for that as well. When we receive the item and approve the return/defect, we will credit the same card/account you used for payment.

Return Address
Freudian Kicks
Prinsensgate 10 B
0152 Oslo
NORWAY

 

Security

All web pages where you as a customer leave personal information in conjunction with a transaction, are what is called secure pages (encrypted transfer of information). The pages are enabled with SSL (Secure Socket Layer), when in use, you can see the lock symbol in your status or address line.